How to register with Pôle Emploi?

Additional deadline for submitting documents to Pôle Emploi: When you register with Pôle Emploi, you must provide a number of documents necessary for the assessment of your rights (see here).

Given this deadline, an additional period is granted to job seekers to submit documents to Pôle Emploi. The exact duration has not yet been officially specified. Whether you are new to the job market or already employed, you may need to step through the doors of Pôle Emploi one day. In order to meet your obligations, but also to benefit from your rights, you will need to take certain steps with Pôle Emploi that can be consulted at this link.

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Registering or re-registering with Pôle Emploi is often experienced as a painful step, both from a psychological perspective, as a period of unemployment can be difficult to endure, and from an administrative perspective, as the steps are perceived as numerous and opaque.

Whether it is for you to find a job that suits you as quickly as possible or to receive the unemployment benefits you may be entitled to, it is important to know if you can register as a job seeker, when (see deadlines), and how to do it (see the procedure).

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UNEMPLOYMENT FILE:

  • Who is entitled to unemployment benefits
  • Pôle Emploi registration
  • Calculation of unemployment benefits
  • Duration of unemployment compensation

To facilitate your registration or re-registration with Pôle Emploi, read this article which outlines the conditions to be met and provides you with a guide to the steps to follow and the supporting documents to provide.

Summary

Who can register with Pôle Emploi? Under what conditions?

When can you register for employment?

How to register for unemployment: an online procedure

Online unemployment registration: your job seeker file

The documents to provide to my employment service

How to send your documents to Pôle Emploi?

Finalization of your file and maintenance of Pôle Emploi Registration

Re-registration with Pôle Emploi: a lighter approach

Who can register with Pôle Emploi? Under what conditions?

If you are looking for a job or wish to assert your rights to unemployment benefits, several conditions are necessary to register with Pôle Emploi. It is necessary to:

  • Be actively seeking employment
  • Be legally able to enter the job market, that is, for example, minors over 16 years old
  • Be able to prove your identity
  • Be in a regular situation for foreigners
  • Be able to justify your residence

Some people do not have access to Pôle Emploi registration because their situation does not allow it. This is your case if you are affected by one of the following situations:

  • You are a minor under 16 years old
  • You are an employee with a full-time employment contract or you are on notice
  • You are in CSP (Professional Security Contract)
  • You are an intern in vocational training
  • You are on maternity leave or sick leave
  • You are an employee on a supported contract
  • You are receiving unemployment benefits paid by a country in the European Union, the European Economic Area, or Switzerland
  • You are a Monegasque resident

If you are active but wish to change jobs or find additional income, it is possible to open a “simplified” account with Pôle Emploi to browse job offers.

When can you register for employment?

Do it the day after your job loss. If you are unemployed, you can register whenever you wish, as long as you are actively seeking employment.

If you have just lost your job, you can register with Pôle Emploi the day after your last working day. To receive unemployment benefits, this registration must be done within 12 months following your job loss.

Our advice: If you have just lost your job, register very quickly with Pôle Emploi. Do it the day after your job loss, as allowed by law. This day will be chosen as your registration date for Pôle Emploi during your first meeting with your advisor. It is on this date that your compensation will depend if you are entitled to it. The longer you wait to register, the later your compensation will start and will be paid to you.

How to register for unemployment: an online procedure

Today, there is only one way to register with Pôle Emploi: you must connect to the Internet and fill out your job search file online.

Online unemployment registration: your job seeker file

To register as a job seeker, you need to connect to the Internet. On the Pôle Emploi website, you can access the form by clicking on the “registration/re-registration” button.

This single form has three objectives:

  • Register your application for registration
  • Validate your claim
  • Facilitate the upcoming interview with your advisor

This online registration is mandatory, there is no other procedure to register with Pôle Emploi. If you wish, we offer a complete guide to open your job seeker account.

When you register, after completing the page related to your personal data (if Pôle Emploi does not know you yet), you will access the page that will give you your “access codes”. Your personal space will be created, and it is from there that you will now be able to carry out all your procedures with Pôle Emploi.

Note: If you have already been registered as a job seeker, you already have login information. In this case, consult the information regarding re-registration with Pôle Emploi.

If you are unable to connect to the Internet from your home, you can go to the Pôle Emploi agency near you, where computers are available.

The documents to provide to my employment service

Before starting your registration, you must prepare several documents necessary for creating and finalizing your online application:

  • Your identity card
  • Your health insurance card
  • Any information related to your professional situation: payslips, sick leave, certificate from your employer…
  • Your CV if you have one
  • Your bank account details (RIB)
  • If you are a disabled worker, proof of disability to benefit from a specialized agency (learn more about Cap Emploi)
  • Your email address: if you do not have one, you can create one during your online registration.

How to send your documents to Pôle Emploi?

One of the most common difficulties encountered when registering with Pôle Emploi is sending the requested documents.

To do this, you can scan or photograph them. To scan your documents, you can refer to a tutorial that explains how to do it in 4 steps: Send a document to Pôle Emploi.

  • Select a document to send
  • Transmit it
  • Preview and send the document
  • Confirm the

To attach your documents in the form of photos, you can:

  • Upload them to your computer and transfer them to your Pôle Emploi personal space
  • Transmit them directly from your mobile phone using the Pôle Emploi mobile app

How to get help for Pôle Emploi registration? If you are having difficulty at your computer completing your registration, telephone assistance is available to you.

To access the telephone assistance, dial 39 49. This is a free service. The cost of the call is that of a local call. It is possible to contact a Pôle Emploi advisor during opening hours. To access this service from abroad, you must call 33 1 77 86 39 49.

Finalization of your file and maintenance of Pôle Emploi Registration

Once your job search registration is complete, you will find several supporting documents in your personal space that will be useful to you:

  • Your valid job seeker card for the registration certificate with Pôle Emploi
  • Your notice of change of
  • Information about your rights and duties as a job seeker

In addition, you will find the date and time of the appointment with an advisor that you selected during your online registration.

Attention: The interview following your Pôle Emploi registration is mandatory (unless you have already been registered as a job seeker in the last 6 months). In case of absence, you risk a deregistration procedure.

As a job seeker, you have duties such as attending appointments or updating your situation every month. Be aware that you also have rights such as 5 weeks of leave. Find everything you need to know about declaring your holidays with Pôle Emploi.

Re-registration with Pôle Emploi: a lighter approach

If you are already registered with Pôle Emploi, you must follow the online registration procedure described in this section.

By checking the “YES” box to the question of whether you are already registered with Pôle Emploi, you skip the personal data page, as Pôle Emploi has retained them. You will then be asked to provide your login information. If necessary, you can consult our article on how to recover your Pôle Emploi login information.

If your previous registration was made less than 6 months ago, you are not required to provide supporting documents. One exception, however if you have held a job during those 6 months. You must provide the certificate from Pôle Emploi that your former employer gave you to determine your entitlement to unemployment benefits. You are also exempt from a new interview with an advisor.

Regarding registration, the date chosen for your Pôle Emploi re-registration is the date of your online registration.

Tag: understanding the Pôle Emploi certificate

How to register with Pôle Emploi?